UPDATE: As of 02.10.20, Dipsea is back up on the Play Store and available to download! Thank you to everyone who shared their stories, or simply wrote in to offer their support. Your words were a powerful reminder of the community we’re building, and a beautiful testimony to the many ways Dipsea has impacted your lives. Our team was humbled by the feeling that our listeners are our allies as we fight for what’s right. Welcome back to the Dipseaverse, Android users! We've missed you.

Dear Dipsea listeners,

We were excited to launch our Android app this past August because it meant opening up access to so many more listeners. But unfortunately in late October, Dipsea was suspended from the Google Play Store. This decision is based on a fundamental misunderstanding of what Dipsea is and the value that we provide to our listeners. We’re in the process of working with Google to resolve this misunderstanding.

In the meantime, this means that Android users who downloaded the app before 10/28 still have the app, but it can no longer be updated. It also means any Android listener with an active subscription has had it cancelled by Google (although we’ve extended their unlimited access at no charge). And it means that anyone looking for Dipsea in the Play Store won’t find us. We’re as frustrated as those who have been affected, and we’re working hard to find a resolution.

Here’s what we’re doing about it, our perspective on the issue more broadly, and how you can help.

We’re continuing to innovate: A web app is coming.

First of all, we’re excited to announce that in January, Dipsea will release a web app! That means all of our listeners, Android and iOS alike, will be able to listen and subscribe from their browsers.

Second, if you’re an iOS user with the mobile app, nothing has changed! You’ll continue to be able to subscribe and listen from the App Store.

Android users, we’re hopeful we’ll be able to work with Google and get the Android app back in the Play Store soon. But in the meantime, come January you’ll have full access to the Dipsea platform again via the web app. We’ll post announcements as we have them.

Our perspective: We’re pioneering a new genre of content.

At Dipsea, we’re putting healthy sexuality where it belongs: in the same conversation as meditation and exercise when we talk about living happy, whole lives. Our sexy stories and wellness sessions help listeners feel empowered, heighten intimacy with their partners, and unlock confidence. Particularly for women, this has important implications far beyond the bedroom. We’ve heard from so many of you about the amazing impact Dipsea has had on your life, your relationships, and your relationship with yourself. In fact, 90% of subscribers say that Dipsea has a positive impact on their overall sexual wellbeing.

But unfortunately, our mission isn’t broadly understood yet. Companies like Google have content policies that are intended to safeguard customers on the internet, which is an important and challenging task. But these policies were created before players like Dipsea existed, and at a time when pleasure was classified as vice and not wellness. According to the World Health Organization, sex is a health issue. The WHO says sexual health “requires a positive and respectful approach to sexuality and sexual relationships.” Content policies like Google’s don’t yet have the nuance to recognize that this is the true value of Dipsea’s product.

The team at Dipsea crafts, records, and produces our audio content with the utmost care. Our stories are thoughtfully edited for their sex positivity, communication, and consent. Our narratives are as focused on relationships and chemistry as they are on sex. And we work with trained and paid actors to voice our stories with a level of depth and realism reserved for the highest quality productions.

We look forward to a time when the Google Play Store and Dipsea can find common ground, cooperate, and continue to serve the needs of our Android customers. We believe it’s culturally critical for content makers like Dipsea to enjoy the same distribution access as other companies, and for this new genre of storytelling to be broadly accessible to the users that desire it.

What you can do: Share your experiences!

The best evidence we have that Dipsea is as much about empowerment as it is about entertainment is to hear it directly from listeners like you. Do you have a story about how Dipsea has impacted your life? Your romantic relationship? Your journey of healing? Your understanding of your sexuality? Your self-confidence? We would be so grateful if you shared it with us at mystory@dipseastories.com. Tell us why Dipsea matters to you and help us move the world forward into a future where healthy sexuality and pleasure—especially for women and femme-identifying individuals—isn’t misunderstood anymore.

With love and gratitude,

Gina & Faye, Dipsea co-founders